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Kenya CA Issued Technical Specifications for Mobile Cellular Devices

Guidelines on the Minimum Features and Technical Specifications for Mobile Cellular Devices Imported into and Distributed in Kenya.

The Communications Authority of Kenya (CA) has gazetted guidelines on features and technical specifications for mobile devices imported and distributed into the country.
The notice, which is dated 15 May 2018, is aimed at curbing the influx of fake devices into the country, especially feature phones .

The guidelines put strict measures on the devices that can be imported into Kenya. 

Three Year After sales Support
To start off, the authority states that all cellular devices (both smartphones and features phones) can only be imported by licensed telecommunications vendors and before the devices are distributed into the market, the vendor must provide a sample device to CA for testing and approval.
The guidelines further require that devices sold locally must have a user manual (physical or electronic) accompanying the device. The vendors are also required to provide at least one year warranty and to ensure the availability of after sales support for a further two years period for each mobile device sold, bringing the total number of support to three years.

Fake Devices
Taking a swing at counterfeit devices that make their way into the Kenyan market, CA requires that the manufacturer’s brand or identification mark shall be printed on the mobile device in indelible ink that is readily visible and legible. Furthermore, the battery capacity less than eight hours talk-time and 24 hours standby time are not allowed into the country. The regulations also highlight that mobile devices being sold locally must have the capability of setting the ringtone volume to loud, vibrate and silent.

Type Approval
All mobile cellular devices shall demonstrate that the mobile cellular device has been tested and certified to comply with the International standards. Devices also shall comply with Radiation Safety, SAR and Health requirement. The test reports submitted in the Type Approval process as evidence of conformance to these Guidelines shall be from a test laboratory accredited under the International Laboratory Accreditation Cooperation (ILAC) in accordance with ISO/IEC 17011.

For more information please refer to: on the Minimum Features and Technical Specifications.pdf

Bureau Veritas CPS E&E can facilitate our clients to align with above updates. 
Please do not hesitate to contact us, if any inquiry.



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